Our commitment to candidates

To help us achieve our mission to be 'the benchmark in recruitment', we have developed Service Charters which explicitly affirm our commitment to both clients and candidates. Our candidate service charter focuses our team on a range behaviours including:

• Long-term relationships and supporting candidates throughout their career
• Conducting our business ethically at all times including honest, non-salesy manner at all times
• Promoting shared understanding as the key to managing candidate needs
• Using our market expertise to ensure we offer the best possible career advice
• Ensuring open communication including setting realistic expectations and offering down to earth advice and guidance

Our Candidate Service Charter is available here.

Before commencing employment with HorizonOne, each of our team members sign an undertaking to uphold the behaviours and values published in this Service Charter.

Along with our extensive internal values and charters for both clients and candidates, we have formally committed to:

• The RCSA’s Code for Professional Practice; and
• The CareersMultiList Code of Ethics and Business Charter.